Returns & Exchanges

At Something Went Wrong, we believe perfection is overrated, but your satisfaction isn't. If your order isn't quite right, you can return or exchange any item within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the original garments in their packaging, ensuring all tags are attached and the items are in unworn condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely tape it to the outside of your return package.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.